About us
About FC Multiservices LLC: Meet Your Green Bay Tax Experts
You don't just need a tax preparer.
You need someone who understands your situation. Someone bilingual. Someone who finds the deductions others miss. Someone you can trust.
That's us.
FC Multiservices LLC was founded by Jorge Cruz and Ana Cortez in Green Bay, Wisconsin. Together, they bring over 20 years of combined experience in tax preparation, accounting, and bilingual service.
This page tells our story.
Our Mission
Our mission is simple:
"Help Green Bay individuals and businesses save money by optimizing their taxes legally, providing bilingual service, and building long-term relationships based on trust."
We believe:
Everyone deserves professional tax help (not just the wealthy)
Bilingual service shouldn't be rare (it should be standard)
Tax preparation should be understandable (not confusing)
You should know why every deduction is on your return (not just trust us)
Trust is earned through results (not promises)
Why We're Different
1. Bilingual Service (Actually Bilingual)
We're not just "available in Spanish." We ARE bilingual. Jorge and Ana both speak Spanish fluently. Our support staff speaks Spanish. If you're more comfortable in Spanish, we'll handle everything in Spanish—documents, explanations, everything.
This matters. Many tax prep firms offer "Spanish-language service" through a translator. It's slow. It's impersonal. We do it natively.
2. We Find Deductions Other Preparers Miss
Most tax preparers ask basic questions:
"Did you have 1099 income?"
"Do you have a home office?"
"Do you have kids?"
That's it. They file your return.
We ask 50+ questions:
"What equipment did you buy?"
"How many miles did you drive for business?"
"What professional development did you do?"
"Did you have any unusual medical expenses?"
"How much did you donate to charity?"
"Do you have a side business we haven't discussed?"
We dig. We find. We optimize.
Result: Our clients average $700+ in additional refunds compared to what they calculated themselves or what other preparers found.
3. Tax Strategy, Not Just Filing
We don't just file your return this year. We plan for next year.
"If we do X this year, you'll save Y next year. Let me show you the math."
This is especially important for business owners and self-employed people. One tax decision can save (or cost) $5,000+.
We help you make the right decisions.
4. Public Law 119-21 Specialists
The tax law changed July 4, 2025. Five major changes that affect most Americans.
Most tax preparers haven't adapted. They don't understand the new rules. They miss the new benefits.
We specialize in it. We've read the law. We understand the implications. We optimize returns under the new rules.
Our clients get benefits other preparers don't find.
5. Small Enough to Care, Big Enough to Deliver
We're not H&R Block (corporate, transactional, fast but impersonal).
We're not a solo tax preparer (one person working 80-hour weeks, burning out).
We're a 2-person firm (Jorge + Ana) with support staff. Big enough to handle your needs. Small enough to care about your results.
You get personal attention. You get expertise. You get results.
Bilingual Excellence, Trusted Results
Integrity
Expertise
Community Focus
Client-Centric Approach
Continuous Improvement
Our Expertise
Jorge's Credentials:
12+ years tax preparation experience 500+ individual and business returns prepared Certified tax preparer LLC owner and S-Corp specialist Bilingual (English/Spanish) Self-employed and business owner expert Deep Knowledge of Public Law 119-21
Our Expertise
Ana's Credentials:
8+ years tax preparation experience Public Notary of the Estate of Wisconsin Financial reporting and compliance LLC and tax strategy specialist Care in every detail possible
Our Expertise
Combined:
20+ years combined experience 500+ tax returns prepared 100+ business clients advised $5,000,000+ in client tax savings 98% client satisfaction rate (based on 6★ reviews)
Client Testimonials: Our Bilingual Advantage
FC MULTISERVICES LLC offers exceptional bilingual tax and accounting services. Trustworthy, efficient, and reliable support in Green Bay, WI.
"They found $2,000 I didn't know I was leaving on the table."
David M., Freelancer, Green Bay
"Finally, someone who understands my business AND speaks Spanish."
— Jennifer P., Business Owner, Green Bay
FC MULTISERVICES LLC "So organized. So professional. So bilingual."
— Maria C., Service Industry, Green Bay
"Worth every penny. They save me more than they cost."
— Robert T., Small Business Owner, Wisconsin
Our Process: How We Work With Clients
Step 1: Free Consultation (15 minutes) We listen to your situation. No pressure. No cost. We tell you what we can do and whether we're a good fit.
Step 2: Document Gathering (You gather, we organize) You provide documents. We organize and review them.
Step 3: Deep Dive Analysis We ask 50+ questions. We dig for deductions. We analyze your situation thoroughly.
Step 4: Tax Return Preparation We prepare your return, optimizing for maximum refund and minimum taxes.
Step 5: Review & Explanation We walk through your return. We explain every deduction. We answer questions. You understand why everything is there.
Step 6: Filing & Follow-Up We e-file to the IRS. We track status. We provide copies. We follow up if the IRS has questions.
Our Guarantee
We guarantee:
We find deductions you miss. Average additional refund: $700+. Or we reduce our fee 50%.
We're available year-round. Questions? Call us. Need to amend? We handle it. Tax planning? We're here.
Bilingual service. Every interaction in English or Spanish—your choice.
Audit protection. If audited, we defend your return. We provide documentation. We explain every deduction.
Transparent pricing. No hidden fees. You know the cost upfront.
Why Green Bay Needs Us
Green Bay is a working-class community. Families work hard. Small business owners work hard. They deserve professional tax help that understands their situation, speaks their language, and saves them money.
That's why we're here.
We're not from some national chain. We're FROM Green Bay. We know the community. We know the businesses. We understand what matters.
When you work with FC Multiservices, you're working with two Green Bay experts who care about your results.